Field force support
A long-standing Pharmisis customer expanded its field force by 52% in one year. Our management skills generated both financial and operational efficiency, with a focus on pull ordering rather than push distribution we maintained the total budget at the original level. Within a year we achieved a 20% reduction in the total stock held in the warehouse, along with a 29% decrease in despatch volume.

Improving field force effectiveness
A customer new to Pharmisis benefited from our proven approach to field force support. Previously our client averaged over 4 boxes per representative order due to a push-based strategy. We introduced a pull-based system and using our web-based ordering application reduced the number of boxes per order to 2.6 within the first 6 months. This approach also lowered the total pallet stock by 30% within the same period. Our business intelligence reporting tools provided valuable information focusing on critical key performance indicators within the supply chain. This highlighted poor supplier performance and has led to a refined and more effective supplier network.

Project management
A client experienced difficulties with managing promotional materials and providing support for product launches and seasonal activity. Our project management skills achieved 100% accurate delivery of new materials for a product launch and our financial forecasting enabled our client to allocate their promotional budget with confidence. Our strong partnership saw helpdesk fulfilment queries fall from 300 in 2003 to just 1 in 2004.